It is a curious fact that people are almost as reluctant to change accountants as they are to change banks, even when they are dissatisfied with the service they receive. This needn’t be the case.
It is very important that a business or an individual feels supported and understood by their accountant, and the nature and quality of the relationship should be reviewed regularly. A good accountant should provide more than just accountancy and taxation services, and the fees charged should represent good value for money.
The government’s official business advice website, ‘Business Link’, gives the following advice:
“The needs of any business do not stand still and a good accountant should adapt with you. However, every three to five years, it can make good business sense to ask:
- Is my business still getting value for money?
- Is my accountant informative and easy to contact?
- Does my accountant still suit the needs of my business?
If the answer to these questions is no, then it could be time to find another accountant who is better suited to your current requirements.”
Anchorage is a small, independent firm. We value our clients. We treat them as we would wish to be treated ourselves (and we have high standards). If you choose to retain our services, we promise to work hard to earn your loyalty, and to reward your faith in us. (Please note: due to recent increases in our client base, we occassionally have to turn down new work. We do this in order to safeguard the level of service that we provide to our existing clients. We apologise in advance if this affects any new applications.)
Things to consider
Before you consider changing accountants, you should refer to the ‘terms and conditions’ that you agreed with your current advisors; you may find that you are required to honour a certain notice period before you can leave. In all instances, you should terminate the agreement with your current accountant before signing any agreement with a new one.
It is worth planning a timetable for switching accountants. For example, it is not advisable to do so when you are approaching a reporting or filing deadline. Also bear in mind that if there are any outstanding fees with your current advisors, they are legally entitled to withold accounting and other information until such bills are settled in full.
If all this sounds a little daunting, then don’t worry. At Anchorage, we can help to make the whole process as painless as possible. We can even collect your records from your previous accountants (if required). And because we believe that no part of this process should leave you out of pocket, we will do it all for free.
Please do not hesitate to contact us for a free, confidential discussion or meeting. We offer no-obligation quotes to enable you to compare prices with those of your current, or other prospective advisors.
To see what we can do for you, simply email us at ‘firstname.lastname@example.org’.